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Registration:
Q: How do I register with times2travel.com?
A: Its very easy process to register with us. You needs to go to the menu and find the option for registration and just follow the steps
given on the website.
Q:
Do I have to pay anything for registration?
A: No this is free of cost service.
Q: How can I change my password?
A: For changing your password you have to log in to
your account then you can make any changes.
Q: Is there any way to change my user name?
A: No there is no way to change your user name because
each user name is unique, for a new user name you need to register on
our website.
Q: How do I Sign In and Sign Out on times2travel?
A: To Sign In on times2travel you need to go to the
menu and find the option for Sign In then enter your user name and password.
To
sign out you need to click on the link Sign Out.
Q: Which is the best browser for times2travel.com?
A: Our website is compatible with Internet Explorer,
Mozilla Fire fox and Opera.
Q: Why should I choose times2travel?
A: You should chose times2travel because Times2travel
is one of the India's leading travel website, offering you the best prices
on flights,
hotels and holiday packages across India. We make planning and buying a holiday
or a business trip easy and convenient.
Times2travel's current product offering consists of airline tickets, hotel rooms,
vacation packages and wide array of
travel-related services including car rentals.
Times2travel.com besides servicing the domestic and corporate market handles
ground
arrangement for 10,000 international tourists seasonally. We hold and allocation
of maximum numbers of rooms in entire
country through the period. However, due to
our market strength, we are able to provide competitive rates at other times too.
We also have our own fleet of transport which would enable us to provide cost effective
quality transfers for your clients.
We are fully comprehensive Travel Company providing one-stop solutions for all travel,
Ground & Airport handling requirements.
Q: What is MICE?
A: We also organize MICE for the corporate sectors which
include the meetings, Incentive, Conventions and Exhibitions.
Payment Policy:
Q: What all mode of payment times2travel have?
A: Our customer can pay by credit card, cheque, cash,
debit card/net banking, and demand draft.
Q: Is it safe to share my credit information?
A: Times2travel is a very secure Site. Any information
you enter when transacting over our website is sent in a
Secure Socket Layer (SSL)
session and is encrypted to protect you against unintentional information disclosure
to third parties.
Q: Do I need make an advanced payment in order to confirm
my tour package?
A: Yes you need to make an advanced payment in order
to book your tour package once we will receive the payment we will
give you a confirmation
email with your package itinerary.
Hotel Booking:
Q: How I know my booking is confirmed?
A: You will get a confirmation sms and email with reservation
number and booking details of the booking.
Q: Can I make booking on a call?
A: Yes you can make a booing on call by dialing our
help line number +91 011 41166666
Q: How do I know my package is confirmed?
A: For your desire package our agent will check the
availability with the hotels and revert you with a confirmation email as
soon as
he gets the confirmation form the hotels.
Q: Can I book a multi sector itinerary?
A: Yes you can book a multi sector itinerary by calling
our help line number +91 011 41166666
Q: What is an E- ticket?
A: This e-ticket means electronic ticket which is given
in place of a paper ticket this contains a unique confirmation number.
In order
to get your boarding card you need to show it to the airline counter at the airport
with a valid photo id proof.
Q: Is it mandatory to show an E- ticket to the airline
at the airport?
A: Well it’s not mandatory to show the E-ticket, In
case you don’t carry your E-ticket just give your airline E-ticket number
(mandatory),
with a photo id proof (passport, driving lenience, etc) at the airport check in
counter. But we recommend
you to carry the print out of your E-ticket at time of
check in.
Q:
Why I am being redirect to other website at the time of a flight booking?
A:
At the time of a flight booking we take you to the airline website to book your
flight directly on them that’s the reason
you can get a cheapest fare what airlines
offers.
Q: Are taxes and booking fees included that you show
on your website?
A: Yes all prices are included all the taxes and fees.
Q: Who will be the merchant in my credit card statement?
A: Your credit card statement will show the name of
the airline partner against the payment mode.
Q: How do I cancel my flight booking?
A: You can cancel your flight booking on line or offline
by calling in our help line no.
Q: How can book international flight on times2travel?
A: For international flight booking you need to contact
our help line no and our executive will tell you about your desired
airline availability
and prices.
Q: For how long I can hold my air ticket?
A: We can hold your ticket for 24hrs if we don’t receive
the payment with in 24 hrs then we will cancel your PNR and there
might be a possibility
that your fare can vary next day because air lines change the fare everyday.
Q: Do I have to pay anything to hold an air ticket?
A: No you don’t have to pay anything to hold an air
ticket but we can hold it only for 24 hrs
Q: How do I amend my flight booking?
A: To amend your flight booking you need to contact
our help line +91 011 41166666
Cancellation Policy:
Q: What is the hotel cancellations policy for an individual
client?
A: In case of cancellations of your hotel booking you
need to inform us two days prior to check in date on our help line
no +91 011 41166666
or you can send us email at info@times2travel.com.
Q: What is the hotel cancellations policy for a group?
A: For a group you need to inform us at least seven
days prior to check in date.
Q: What charges I have to pay if I don’t inform as above
discussed time limit?
A: If you don’t inform us according to your time limit
then we charge you first night rent.
Q: What is cancellation policy for an Air ticket reservation?
A: You can get this information on our website at the
time of book an Air ticket. We recommend you please go through it once
prior to
make a payment.
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